Privacy Policy

Last Updated: August 22, 2026

Arvenzio Style, commercially operated by UK-registered entity FF COMMERCE LTD ("we", "us", "our"), operates this storefront and website (arvenziostyle.com), including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services").

Arvenzio Style is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. We are committed to protecting the personal information of our Canadian customers in compliance with applicable legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on your interactions with our Services, we may collect the following categories:

2. Personal Information Sources

We collect personal information from the following channels:

• Directly from you: When you create an account, place an order, contact support, or submit forms.
• Automatically via cookies and technologies: Collected as you navigate our website or view our products.
• From service providers: Including e-commerce infrastructure partners (Shopify), payment processors, and shipping vendors.
• From business and marketing partners: Including advertising networks and analytics platforms.

3. How We Use Your Personal Information

• Service Provision & Fulfillment: To process payments, fulfill orders across Canada, arrange shipping, manage accounts, enable returns/exchanges, and provide recommendations.
• Marketing & Targeted Advertising: To send promotional communications by email or SMS (where permitted) and display tailored online advertisements based on browsing behavior.
• Security & Fraud Prevention: To authenticate accounts, secure checkout transactions, detect illegal or malicious activity, and protect customer safety.
• Customer Care & Communication: To respond to inquiries, resolve order status questions, and maintain our business relationship.
• Legal Obligations: To comply with legal proceedings, respond to regulatory requests, enforce terms of service, and maintain mandatory tax records.

4. Disclosure & Relationship with Shopify

We may disclose your personal information to third parties for legitimate operational purposes:

• Service Providers: IT management, payment gateways, data analytics, cloud storage, logistics providers, and shipping couriers.
• Marketing Partners: Advertising networks to deliver personalized offers based on your store activity.
• Corporate Transactions & Legal Compliance: In connection with business transfers, mergers, or to comply with law enforcement requests.

5. International & Cross-Border Data Transfers

Because FF COMMERCE LTD is incorporated in the United Kingdom and utilizes global hosting and fulfillment partners, your personal information may be transferred to, stored, and processed outside Canada (including in the UK, United States, or Asia). When data is processed in foreign jurisdictions, it may be subject to local law enforcement access requests under foreign legislation.

6. Security & Data Retention

While we implement technical and organizational safeguards to protect your information, no security system is completely impenetrable. We recommend using secure networks to communicate sensitive payment or personal details.

How long we retain your personal data depends on necessary operational factors, including account maintenance, order fulfillment, dispute resolution, and statutory accounting and tax retention laws.

7. Your Rights & Choices (PIPEDA & Quebec Law 25)

Depending on your province of residence in Canada, you may hold specific statutory rights regarding your personal information:

• Right to Access / Know: Request access to the personal information we hold about you.
• Right to Deletion / Erasure: Request deletion of your personal data, subject to legal record-keeping requirements.
• Right to Correction: Request correction of inaccurate or outdated information.
• Right to Data Portability: Request a copy of your personal data in a structured, portable electronic format.
• Marketing Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.

8. Children's Data

The Services are not intended for use by children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your minor child has provided personal information, please contact our Privacy Officer to request deletion.

9. Person in Charge of Personal Information / Privacy Inquiries

In accordance with PIPEDA and Quebec Law 25, if you have questions, complaints, or wish to exercise your privacy rights, please contact our designated Privacy Officer: